Knowledge Base for eShop Extension

Our Knowledge Base contains numerous articles on how to complete a variety of tasks linked with your Sell More Tyres website as well as providing a general information hub. With detailed descriptions and informative screenshots, any task you wish to undertake will be as simple and time efficient as possible. 

Found something not covered in our Knowledge Base or FAQs? Ask our helpful support team here for assistance.

How to Contact Us For Support

If you need any further assistance that is not in any of these document here's how you can contact us.

How to Add Users

Here's how you can add other users to access your admin.

How to Manage Your Chargeable Services

Here's how you can add and edit your additional services.

How to Filter Search Results

You can restrict a customer’s tyre search results by blocking budget, mid-range or premium tyres.

How to Disable Brands

Disabling brands allows you to choose what brands are avalible to your customers.

Changing Colour Scheme

Here's how yopu can change your colour scheme so it matches with the theme of your website.

Google Map Location

The map shows a rough estimate of where your buisness is located. Here's how you can edit this.

Editing Account Settings

Within this section you can make changes to your company details.

Tyre Delivery Adjustments

Your tyre delievery times are setup by default to 2 days being the earliest time you can fit a tyre. Here's how you can update your delivery times to suit your buisness.

How to Edit Opening Hours

Opening hours are essential so customers know what time your buisness opens and closes. Here's how you can adjust your opening hours.

Adding Custom Holidays

Are you closed any day other than a Standard UK Bank Holiday?  Make sure you add custom holidays so that customers can't book a fitting when you are closed.

Using the Check My Prices Tool

View a breakdown of your tyre prices and compare the cost price to your sell-out price. Search by Tyre Size to display a list of current prices on your website

How to Manage Bookings

Ensure that your customers are kept up to date with the status of their order at each stage. Find out how to Manage your bookings

How to View Customer Details

The CRM section allows you to view information held about each of your customers, view any enquiries received and view your Net Promotor Score. Find out how to manage your customer details

How to Manage your Pricing

It is important that you set your tyre markups at realistic costs,  allowng your business to profit from the tyre booking and ensuring that you attract new bookings from customers. Find out how to manage your prices

How to View Customer Enquiries

You can expect a number of enquires captured by the enquiry form on your website’s page. Find out how to view and manage these in your admin

How to View your Net Promoter Score

Each time an order is updated to fitted/complete your customer will be sent an email asking them to score the service from 1-10, this is your Net Promotor Score. Find out how this more information and how this works

Setting up SKU Level Pricing (Advanced)

Set a specific price or discount for individually selected tyres including a start and end date